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FAQs

General Questions

A Personal Seat License (PSL) grants you rights to purchase Falcons season tickets at Mercedes-Benz Stadium for each season the team plays games there, as well as access to ticket offerings for other stadium events. Once recognized as a license holder, you will be invoiced prior to each season for Falcons season tickets and will have a window to make that purchase. As long as you continue to purchase season tickets in accordance with annual invoicing, you will maintain your Falcons season ticket status. The listing price is ONLY for the PSLs and does not include the cost of any tickets.

The price of each listing is set by the seller at whatever amount the seller chooses. A buyer can submit an offer at whatever amount the buyer is willing to pay for the listing. If the seller accepts the buyer's offer, then we will proceed with the transfer based on the agreed price. If the seller does not accept the offer, then the seller can submit a counter offer to the buyer. The buyer can accept the counter offer or submit a new offer.

It normally takes about 1-2 weeks to complete a PSL transfer. This time may vary depending on various factors, including how quickly we receive payment from the buyer and how quickly the buyer and seller return the transfer paperwork.

The seller has 48 hours to respond to each offer in order to ensure that buyers receive a quick response to their offers. If a seller allows multiple offers to expire, then the listing will be removed from the website. Buyers also have 48 hours to respond to counter offers from sellers.

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Seller Questions

If you are unable to renew your season tickets next season, you can sell your PSLs on the marketplace and receive the proceeds from the sale rather than returning your PSLs to the Ticket Office with no refund of your initial purchase. You can also upgrade your seats if you sell your current PSLs and purchase new PSLs.

You may keep your listing for sale on the Marketplace as long as you still own the PSLs. Each new listing is set to automatically expire after 180 days but sellers may renew the listing at any time for an additional 180 days.

If you wish to split up your seats for sale, you should create separate listings and make a note within each listing that the adjacent seats are available in Listing XXXX.

All negotiations are private and anonymous. The Marketplace provides a message center for buyers and sellers to communicate about listings.

The seller fee is 10% of the accepted offer amount with a minimum of $250.

Beginning January 1, 2022, the Marketplace is required by law (The American Rescue Plan Act of 2021 (ARPA), P.L. 117-2) to issue a Form 1099-K to the IRS for all sellers who complete $600 or more in sales in a calendar year.  Sellers will be required to submit the appropriate taxpayer information as part of the sales process.  If the information is not appropriately entered, the Marketplace will contact the seller to input the appropriate taxpayer information into the account.  The 1099-K will be filed in January of the following calendar year (for example all sales from 2022 will be reported in January 2023).  

Buyer Questions

A PSL is required to qualify for rights to purchase season tickets for Atlanta Falcons games. The Atlanta Falcons PSL Marketplace is the official site for PSL resales and transfers.

If your transfer cannot be completed for any reason, we will send you a full refund.

If you do not want to purchase all the seats in a listing, you can send a message to the seller through the message center provided on the Marketplace letting him or her know which seats you would like to purchase and at what price. If you and the seller agree on a price, the seller can adjust the listing or contact the Marketplace for assistance.

All negotiations are private and anonymous. The Marketplace provides a message center for buyers and sellers to communicate about listings.

The buyer fee is 10% of the accepted offer amount with a minimum of $250.
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